TikVPN provides Virtual Private Network (VPN) services as well as other privacy and cybersecurity related services (the "Services"). Services include but are not limited to VPN software, extensions, apps and other related services.VPN is a secure way to protect your online activities by encrypting your data connection. As a result, third parties cannot monitor your Internet traffic, such as websites, downloaded files or other used Internet services. With TikVPN, you can connect to different VPN servers around the world to ensure the privacy of your location.

The no record policy is one of the most important features of our service. This means that when you connect to our services, your activity is not recorded, retained or transferred to a third party in any way. We do not collect IP addresses, browsing history, session information, bandwidth used, connection timestamps, network traffic and other similar data. We can ensure such a policy because we are based in the British Virgin Islands, there is no need for data storage or reporting, and the processes associated with service delivery are automated. In addition, in order to provide you with our services, we only process very limited user data that is collected from you or provided by you.

We do not approve any illegal, illicit, criminal or fraudulent activity through the use of TikVPN services. As we do not record any information about your activities, your use of the TikVPN service is at your own risk and TikVPN will not be held responsible in any way or form for any unlawful actions you take as a result of using our service.

Account

In order to use certain TikVPN services, you will be required to create an account. You are solely responsible for all use or activity on your account, including, without limitation, any unauthorized use of your account by anyone, or unauthorized use of your account, or access to any computer on which your account is located or to which it is accessible.

If you have opened an account to use or access the Services, you must complete the registration process by providing the complete and accurate information requested on the registration form. You may be asked to provide an email address and password. You are solely responsible for the confidentiality of your password. You may not sell or trade this account to any other person.

You agree to notify us immediately of any unauthorized use of your account, email address or password. We will not be liable for any loss incurred by you or any third party as a result of someone else using your password, whether you know it or not. We reserve the right to terminate your account at any time.

Payment & Refund Policy

You can subscribe to the TikVPN service on a service period basis. After signing up for the TikVPN service, you can choose your payment method. Only some of our services are free.
Paid TikVPN services are automatically renewed at the end of each service period and you will be charged the same amount as your initial payment based on the payment method you choose.

Your satisfaction with our services is our main goal. If you choose not to use our paid services again, we guarantee you the right to request a refund within 30 days of ordering our services. However, we want to resolve your issue before you decide to cancel your subscription, so you are welcome to contact us at any time at [email protected].

If you purchased our subscription through the iTunes/App Store, we cannot give you a refund because subscriptions purchased through the iTunes/App Store are subject to the iTunes/App Store refund policy. In this case, you need to contact the specific store for a refund.

There are no refunds for payments made using prepaid cards or gift cards. For payments made in cryptocurrencies, the equivalent dollar amount will be refunded in the same cryptocurrency (based on the exchange rate at the time of refund).

You have the right to cancel your account at any time, however, the cancelled account will not be refunded for the unused portion of the service period being used. No refunds will be considered for accounts terminated for violation of these Terms.

All payments processed by third party vendors (see our Privacy Policy) are processed by our own payment processing company.

Age limit

TikVPN is not suitable for users under the age of 18. These users are expressly prohibited from submitting any information to us and from using the Site and portions of our Services that require registration. If these users submit any information, we will not collect or retain that information.

Intellectual Property Rights

Nothing posted on the Site grants any license to TikVPN trademarks, copyrights or other intellectual property rights, whether by implication, estoppel or otherwise. Unless otherwise stated, you should assume that all content you see or read on the Site is proprietary information protected by copyright or trademark and may not be used except with the written permission of TikVPN. When you access the Site or use our Services, you agree to comply with the law and respect the intellectual property rights of others. Your use of the Site or our Services is at all times subject to the laws governing copyright ownership and use of intellectual property.

You may not sublicense, sell, resell, resell, transfer, assign, distribute or otherwise commercially exploit or provide the Services to any third party in any way. You may not use similar ideas, features, functions, or graphics of the Service to build products or reproduce any ideas, features, functions, or graphics of the Service.

Which Acts Are Prohibited.

In using our services, you may not: use our services for any illegal purpose, such as the transmission of any illegal material that would constitute a criminal offence under local, state, national or international law or regulation.

Fair Use Policy

TikVPN is committed to providing the best possible experience for all users of the service. This includes ensuring that every user we serve gets the full experience from the plan of their choice. To meet this commitment, we have implemented an automated infrastructure maintenance system to continuously manage our network capacity.

While one of TikVPN's core premises is an unlimited number of simultaneous connections, there may be some users who take advantage of this, which could adversely affect the quality of our service and the experience of other users. Such users may include, but are not limited to, unauthorized resellers, organizers of illegal activities, organizers of illegal activities involving the use of large amounts of equipment, etc.

The Company's Fair Use Policy governs improper use of the Service and ensures that everyone has fair access to the Service. Under the Fair Use Policy, we reserve the right to limit the number of devices connected at the same time in the network maintenance system to ensure that users do not suffer a degradation in the quality of our services.

Third Party Website

TikVPN may link to other websites that are not maintained by or affiliated with TikVPN, and TikVPN does not endorse and is not responsible for the content of any third party websites. You acknowledge that TikVPN has not reviewed and does not endorse the content of all sites linked to from this site, and is not responsible for the content or conduct of any other sites linked to from this site. We make no promises that the content of any linked website is accurate and in compliance with local, state or federal laws, including any intellectual property laws. You are solely responsible for the use of any linked site and assume all liability and consequences arising therefrom.

Disclaimer And Limitation Of Liability

TikVPN provides its website and services to you on an "as is" and "as available" basis.TikVPN does not warrant that the services or their content will be error-free, nor does it make any representations regarding the technical accuracy or functionality of the services or the accuracy, absence of errors or up-to-date content. Actual service coverage, speed, location and quality may vary.TikVPN makes no representations - your use of the service is your own responsibility.

ShelVPN and its affiliates shall not be liable to you or any third party for any direct, indirect, special, consequential or punitive damages arising out of your use of the Services, sale or purchase of any goods or merchandise, access to or inability to access the Site or our Services, including viruses obtained from the Services, use of or reliance on the Site or our Services, information or materials on the Site, regardless of the type of claim or the nature of the cause of action, even if advised of the possibility of such damages.
You hereby agree to release the service providers, their affiliates and third party service providers and their respective directors, officers, employees and agents from all claims, demands and damages (actual and consequential), known and unknown, suspected and unsuspected, disclosed and undisclosed ("Claims") arising out of or in any way connected with your use of the Site or our Services.

3 Compensation

You agree to indemnify, defend and hold harmless TikVPN, its affiliates, officers, directors, employees, consultants, agents and representatives from and against any and all third party claims, losses, liabilities, damages and/or costs (including reasonable attorneys' fees and costs).

Applicable law

These Terms of Service shall be construed in accordance with and governed by the laws of the HongKong, without reference to its rules on conflicts of law. You hereby irrevocably agree that the HongKong shall have exclusive jurisdiction over all disputes arising out of or relating to the use of the Site or our Services.
If you have any questions, please contact us at [email protected]